Designed in Derbyshire

Privacy Policy

Privacy Policy

We are committed to protecting our customers' privacy and are entirely open about our information gathering practices. Please take the time to review this notice which states our privacy policy.

For us to process your order, we need to know your name, email address, delivery address, We will not collect any information about you unless it is specifically and knowingly provided by you.

The information we collect will be accurate and up to date. You can check this at any time by contacting our customer services department. We will immediately correct any inaccuracies you report.

Additionally, we will look at the products you buy, together with the way you view our site to enable us to send you information about products and services that you may be interested in. We will use this information to tailor your view of the site to make it more interesting and relevant in respect of the products and offers on view.

We collect information about our customers via server logs, cookies, order forms and competitions. A cookie is a file that your web browser places on your computers hard disk for record keeping purposes. The information collected in this way can be used to identify you unless you modify your browser settings. The cookie does not store any credit/debit card information nor password details.

Richard Lang operates an opt-out mail system. This gives you the choice of whether or not you wish to receive marketing information. If you have not previously objected to us using your information but have changed your mind, replying to the 'unsubscribe' link in promotional mail will ensure that your name is removed from our mailing list.

It is important for you to protect against unauthorized access to your password and to your computer. Ensure that you log out when you finish using a shared computer.

It should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. It should be kept securely to prevent unauthorized access by other people.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

About Us

As a family import and wholesale business, established over 50 years ago, we have a proven track record of offering innovative and unusual gifts. We specialise in finding "something different" and providing value for money without losing sight of quality.

Contact Us

Richard Lang & Son Ltd
1 Little Chester Park
Alfreton Road
Derby
DE21 4AA

01332 340927

sales@richardlang.co.uk